THE WEST HOTEL & SPA, Hanoi – A Smart Stay in the City
About the Hotel
Rooms & Amenities
The West Hotel & Spa offers 30 rooms with air conditioning, flat-screen TVs with satellite channels, minibars, and electric kettles. Select rooms include city views, balconies, or patios. Private bathrooms feature showers, bidets, and hairdryers. Soundproof walls ensure minimal noise disruption. Room types range from Superior Doubles to Family Rooms with two large double beds.
Dining Options
TheWest Restaurant serves Vietnamese and international dishes, including pho, bun cha, and Australian rib-eye steak. Breakfast options include buffet, à la carte, and continental. The bar offers drinks in a shared lounge setting. Complimentary tea, coffee, and mineral water are provided daily in rooms.
Leisure & Wellness
TheWest Spa provides treatments like Four Hands Massage, Shiatsu, and Hot Stone Therapy. Free bikes are available for guests. The hotel arranges tours to Halong Bay, Sapa, and Ninh Binh. Water puppet show tickets and Quintessence Show bookings can be made at the front desk.
Location & Transport
Located in Hanoi's Old Quarter, the hotel is a 7-minute walk from Hoan Kiem Lake. Nearby landmarks include Thang Long Water Puppet Theatre (0.5 km) and Saint Joseph Cathedral (0.5 km). Noi Bai International Airport is 21 km away; paid airport shuttles are available.
Guest Services
The 24-hour front desk assists with tours, visa extensions, and flight bookings. Airport transfers cost $15-$55 depending on vehicle size. Free Wi-Fi, currency exchange, and daily housekeeping are provided. Soundproof rooms and keyless entry enhance convenience.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- No parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
Spa & Leisure
- Live entertainment
- Spa & wellness centre
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I couldn't have asked for a better location! The hotel is right in the heart of the old quarter, close to all the tourist spots along Hanoi Old Quarter. The rooms were cozy and clean, but the service was a bit lacking. The value for money was reasonable considering the proximity to everything.
I loved my stay at this hotel! The location is ideal, right on the street of the night market, making it super convenient to explore the tourist spots in Hanoi Old Quarter. The rooms were great and had balconies, which I enjoyed, though some minor improvements could be made. The service was top-notch, adding to the overall pleasant experience. The dining options were limited, but I found some delicious hot dogs available. The facilities were well-maintained, making my stay comfortable and enjoyable.
I absolutely loved my stay at this hotel! The location is perfect, right in the Old Town with easy access to the tourist spots along Hanoi Old Quarter. The rooms are spacious and modern, offering a balcony to enjoy the views. The service was top-notch, and the staff was incredibly friendly. However, the dining options were a bit limited, and the facilities could use some improvement. Overall, a great value for the money!
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